NCR Silver Support and Customer Care | NCR Silver NCR Silver
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
Log in to Silver Back Office to chat with a representative


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop

Prior to downloading the Silver Server software, ensure your server allows the download of applications from anywhere.
  1. Select System Preferences > Security and Privacy.
  2. At the General tab, click the lock in the lower left portion of the screen to allow you to edit the permissions. A prompt appears requiring you to enter the administrator name and password.
  3. Type the administrator user name and password.
  4. Click Unlock.
Security and Privacy
  1. Under ‘Allow apps downloaded from,’ select Anywhere. A prompt appears.
  2. Click Allow From Anywhere.
  3. Click the lock to prevent further changes.
  4. Close Security and Privacy.
Warning: After you download the Silver Server software, return to Security and Privacy and change the ‘Allow applications downloaded from’ setting to Mac App Store for best security.
See also:
Downloading the Silver Server Software
Installing the Silver Server Software
Connecting a Device to the Silver Server