NCR Silver Support and Customer Care | NCR Silver NCR Silver
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
Log in to Silver Back Office to chat with a representative


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop

After you install the Silver Server software to your server, access the App Store on a device and download the NCR Silver Pro Restaurant app. Once you download the app, follow these procedures to connect a device to your server and to activate the device.
table connecting the device 
  1. Tap NCR Silver Pro Restaurant on your device to launch the app.
  2. Tap Next at the Welcome screen. The registration screen appears.
  3. Tap Next at the registration screen. The ‘Server Setup’ screen appears.
Server Setup
  1. In CONNECT TO AUTOMATICALLY DISCOVERED SILVER SERVER, tap your server. The Activate iPad screen appears.
activate ipad
Tip: If your server does not appear, tap Refresh. If your server still does not appear, check your WiFi connection and make sure the iPad is on the same network as the server.
  1. Type your Silver back office login ID, your Silver back office password, and tap Activate. The Device Selection screen appears.
Device Selection
  1. Tap Yes, this is a new device to activate a new device or No, I am re-registering an existing device to activate a previously activated device. The system activates your device and syncs your back office data with the device. A successful registration message appears.
  2. Tap OK. The Login screen appears. The device is ready for use. You may log in with your four-digit PIN.
  3. Repeat for each device you plan to use in your restaurant.
See also:
Preparing the Server for the Silver Server Software
Downloading the Silver Server Software
Installing the Silver Server Software