NCR Silver Support and Customer Care | NCR Silver NCR Silver
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
Log in to Silver Back Office to chat with a representative


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop

Search for a customer order when you need to close the order, to apply a payment to an order, or when a customer wants to modify an open order. You can also tap Phone/Drive Thru f open orders for the selected order mode.
  1. At the Phone/Drive Thru and tap one of the order type tabs at the top of the screen

    User-added image

  2. Tap the search field.

  3. Enter a customer name or phone number. The matching results appear.

  4. Tap the desired customer in the search results field. The order entry screen appears.

See also:
About Takeout and Delivery
Entering a Takeout or Delivery Order

Modifying the Order Target Time for a Takeout or Delivery Order