NCR Silver Support and Customer Care | NCR Silver NCR Silver
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
Log in to Silver Back Office to chat with a representative


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop

In some instances, you may need to adjust the order target time for an open order.
  1. At the Phone/Drive Thru home screen, search for the customer order.

    User-added image

  2. In the search results, tap the time next to the customer name. The Order Target Time screen appears.

  3. Scroll to select the hours, minutes, and time period, or use ’-’ and ’+’ to select a target time for order completion or delivery.

  4. Tap Done.

See also:
About Phone/Drive Thru (Takeout and Delivery)
Entering a Phone/Drive Thru order
Searching for an Open Phone/Drive Thru