Getting Started | NCR Silver NCR Silver
Contact us at support line.
US: 877-270-3475
Log in to back office to chat with a representative


Installing the POS App

NCR Silver is offered on both Apple iOS and our closed Android platform, the Silver Register. The Silver Register comes with the software downloaded for you. If you are using the Apple iOS hardware, there are a few things to do before you get started.
  1. Tap the App Store icon on your POS device’s home screen.

  2. Tap the Search bar, enter NCR Silver, and tap Search.

  3. Tap the results to view the POS app's page.

  4. Tap the INSTALL button for the POS app.

  5. If the Sign In prompt appears, tap Use Existing Account and enter the email address for your Apple ID. (visit to get help with your Apple ID).

  6. Enter the password for your Apple ID and tap OK.

When the installation is finished, the POS app icon will appear on the home screen of your POS device.

Activating Your POS Device

Make sure you have your NCR Silver back office username and password. If you are registering more than one device, you may need to log into the back office and add an Adding, Replacing and Deactivating Devices.

If you are using the NCR Silver Register, simply follow the on screen instructions and enter your back office user name and password to select a station name to use.

For the iOS:
  1. Tap the POS app icon  on your POS device to start the POS app.

  2. Tap Next on the Welcome screen.

  3. Your username and password are provided via email by NCR Silver Customer Care.Enter your Back Office User Name and Password, and then tap  the station name you want to use to complete the activation process.

  1. Log in to the POS app using your PIN.  The POS app will then begin a sync process with the Back Office.  Once this completes, you are ready to start using the system.

User-added image

Your pre-set POS PIN is the last four digits of your Customer Account Number (shown in your New Account/Welcome email message).  You can also change it on the EMPLOYEES screen.


What To Do Next?   You actually have a few options here.  If you have already received your hardware, you can set it up now.  If you haven't received it yet, you can set up your store and begin adding your inventory.  Click the link below for what you'd like to do next.

Keywords: installing, app install, pos app