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In some instances, you may need to adjust the order target time for an open order.
  1. At the Phone/Drive Thru home screen, search for the customer order.

    User-added image

  2. In the search results, tap the time next to the customer name. The Order Target Time screen appears.

  3. Scroll to select the hours, minutes, and time period, or use ’-’ and ’+’ to select a target time for order completion or delivery.

  4. Tap Done.

See also:
About Phone/Drive Thru (Takeout and Delivery)
Entering a Phone/Drive Thru order
Searching for an Open Phone/Drive Thru

 
Customer Support Article

Modifying the Order Target Time for a Phone/Drive Thru

  • December 21, 2020
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Summary

For NCR Silver Pro Restaurant, learn how to modify the target time for a Phone/Drive Thru order, like a takeout or delivery order.

Title

Modifying the Order Target Time for a Phone/Drive Thru

URL Name

Modifying-the-Order-Target-Time-for-a-Takeout-or-Delivery-Order

Summary

For NCR Silver Pro Restaurant, learn how to modify the target time for a Phone/Drive Thru order, like a takeout or delivery order.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

005d0000005aw6e

Description

In some instances, you may need to adjust the order target time for an open order.

  1. At the Phone/Drive Thru home screen, search for the customer order.

    User-added image

  2. In the search results, tap the time next to the customer name. The Order Target Time screen appears.

  3. Scroll to select the hours, minutes, and time period, or use ’-’ and ’+’ to select a target time for order completion or delivery.

  4. Tap Done.

See also:
About Phone/Drive Thru (Takeout and Delivery)
Entering a Phone/Drive Thru order
Searching for an Open Phone/Drive Thru