NCR Silver Support and Customer Care | NCR Silver NCR Silver
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop

My Devices

my devices ncr silver

To view the POS devices that are registered to your account:

  1. Click on your username near the top-right corner of the screen and select My Account.

  2. Click My Devices.

From this screen, you can edit the STATION NAME, view which version of the POS app is running on each device, and deactivate devices you are no longer using.

  • The STATION NAME is what displays on the Device Activity Report and can be found on the POS app screen by clicking Home and then clicking the User-added image icon near the top-left side of the screen.  We recommend using a descriptive name here to help you differentiate your POS devices.  Some examples:  ABC Store Register 1, ABC Store, Register 2 or ABC Store POS 1, ABC Store POS 2.  We do not recommend using something generic, such as iPad, iPhone, John's iPad, etc.  If you ever need to deactivate a device (such as if it was lost or stolen), you'll want to be able to quickly identify that device here and deactivate it.


  • The DEVICE NAME is the actual name of the iOS device.  To update this name:

  1. Tap the Settings icon to open the Settings app.

  2. Tap General > About > Name.

  3. Enter a name for the device and tap the Done button.