NCR Silver Support and Customer Care

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In some instances, even though you connect a printer directly to the router, your device may not automatically discover the printer. You can connect the printer to the device by manually specifying the printer IP address.

Tap Configure Printers.
Under ‘DISCOVER NEW PRINTERS,’ tap Specify printer manually.
Tap Wired directly to router. The Add Printer screen appears.
Locate the printer IP address.

Initiate a self-test to discover the printer IP address. Turn off the printer, press and hold the FEED button on the front of the printer, turn on the printer, and release the FEED button. The printer beeps and prints a chit. Under ‘Wi-Fi Settings, locate IPADDR to find the printer IP address.

-OR-

In some instances, the Bixolon SRP-275ii and SRP-350 printers do not provide an IP address when initiating a self-test. To locate the printer IP address, press the Function button located in the pinhole on the back of the printer. The printer prints a chit with the IP address.

Return to the Add Printer screen, and enter the printer IP address.
Tap Done.