NCR Silver Support and Customer Care | NCR Silver POS Solution NCR Silver
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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


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My Devices



my devices ncr silver


To view the POS devices that are registered to your account:

 
  1. Click on your username near the top-right corner of the screen and select My Account.

  2. Click My Devices.


From this screen, you can edit the STATION NAME, view which version of the POS app is running on each device, and deactivate devices you are no longer using.
 

  • The STATION NAME is what displays on the Device Activity Report and can be found on the POS app screen by clicking Home and then clicking the User-added image icon near the top-left side of the screen.  We recommend using a descriptive name here to help you differentiate your POS devices.  Some examples:  ABC Store Register 1, ABC Store, Register 2 or ABC Store POS 1, ABC Store POS 2.  We do not recommend using something generic, such as iPad, iPhone, John's iPad, etc.  If you ever need to deactivate a device (such as if it was lost or stolen), you'll want to be able to quickly identify that device here and deactivate it.

     

  • The DEVICE NAME is the actual name of the iOS device.  To update this name:

  1. Tap the Settings icon to open the Settings app.

  2. Tap General > About > Name.

  3. Enter a name for the device and tap the Done button.  


 

Customer Support Article

My Devices

  • January 16, 2014
  • ·
  • Like
  • 0

Summary

View a list of all the POS devices that are registered to your account.

Title

My Devices

URL Name

My-Devices

Summary

View a list of all the POS devices that are registered to your account.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

005d0000005j0uH

Description

My Devices



my devices ncr silver


To view the POS devices that are registered to your account:

 
  1. Click on your username near the top-right corner of the screen and select My Account.

  2. Click My Devices.


From this screen, you can edit the STATION NAME, view which version of the POS app is running on each device, and deactivate devices you are no longer using.
 

  • The STATION NAME is what displays on the Device Activity Report and can be found on the POS app screen by clicking Home and then clicking the User-added image icon near the top-left side of the screen.  We recommend using a descriptive name here to help you differentiate your POS devices.  Some examples:  ABC Store Register 1, ABC Store, Register 2 or ABC Store POS 1, ABC Store POS 2.  We do not recommend using something generic, such as iPad, iPhone, John's iPad, etc.  If you ever need to deactivate a device (such as if it was lost or stolen), you'll want to be able to quickly identify that device here and deactivate it.

     

  • The DEVICE NAME is the actual name of the iOS device.  To update this name:

  1. Tap the Settings icon to open the Settings app.

  2. Tap General > About > Name.

  3. Enter a name for the device and tap the Done button.