Loyalty Program | NCR Silver

Questions?
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative

Visit NCR.com/Silver

Both
NCR Silver
NCR Silver Pro

Browse by categories

Welcome

NCR Silver

Silver Commerce

NCR Silver Pro Restaurant Edition

NCR Console

Silver Pro Restaurant

Loyalty Program

Your point-of-sale system includes a built-in loyalty program to help you connect with your customers and increase sales from repeat buyers. Because it is fully integrated, you don’t need any cards, devices or other apps. You can also track the effectiveness of your program with integrated reporting from the Back Office. We provide you with everything needed to identify customers and reward them for their business.

Customers will appreciate the simplicity and can earn loyalty rewards by one of two methods you select for your program – by number of visits (“punch cards”) or by dollars spent (“reward dollars”). Choose the option that fits your business best. It’s up to you!

Multi-store customers: Our loyalty program is managed in the Company view. Customers will earn and redeem rewards at all of your locations.

Loyalty Program Basics

Tell your customers about your new loyalty program using signage in your store, on your website, via email campaigns and social sharing.
Engage your employees to encourage customers to participate in your loyalty program.
To maximize your use of our loyalty program, please turn the Customer Prompt ON in POS Settings.
Customers are auto-enrolled and identified by their credit card, name, phone number or email address every time they make a purchase.
Earned rewards are stored with the customer's account. Customers can have more than one credit card associated with their customer record.
The POS app will automatically notify you when a customer has earned a reward and makes it easy to apply the reward to a ticket.
Customers will see their reward progress on their receipt and on the POS device (if digital signature capture is turned on).
Earned rewards can be used on the customer's next transaction.
You choose program type: Points or Punches

Punches

This program tracks customer visits to your store(s) and applies the reward to your customers' account once the qualifying number of visits has been met. After earning the reward, the punch count is reset to zero, and customers begin to earn punches toward their next reward.

You set:

Number of visits needed to earn reward.

Minimum purchase amount for the visit to count towards reward.

The award value: $ or % off customer's next purchase and the minimum purchase required for the customer to use the reward

Points

This program tracks the dollars spent by a customer in your store(s). Customers will earn one point for each dollar spent. When the defined threshold is met, the points are converted into a reward to use on their next visit. After earning the reward, the point values are reset to zero, and customers begin to earn points toward their next reward.

You set:

Number of points to earn reward.
The award value: $ or % off the customer's next purchase and the minimum purchase required for the customer to use reward

Keywos: loyalty, rewards, customer rewards, return customers, tracking customers, earning rewards, loyalty program