Questions?
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
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In addition to receiving payment for a house account in Silver Back Office, you can also receive payment at the POS. You do so by adding a house account payment charge to the check, which then prompts you to select the customer linked to the house account. When you create your first house account, the system creates a house account payment charge. You may use this charge to receive payments or you may create additional charges by which to receive house account payments.
- At the order entry screen, tap PAY.
- Tap Charges.
- Tap the charge for house account payments. The customers screen appears.
- Search for the customer linked to the house account. A list of customer names appears.
- Select the customer.
- Confirm the amount for payment. The system loads the total balance due.
- Tap Done.
- Receive payment and close out the check as normal.
