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In some scenarios, after submitting a gift card for payment, a customer may decide they do not want to use their gift card. You can remove the gift card as payment and receive another form of payment as tender.
 
removing gc payment
 
  1. With the guest check active, in the balance due portion of the guest check, swipe the INTGIFT payment to the left.
  2. Tap Remove. The system reverses the gift card authorization and returns the funds to the gift card.
  3. Close the guest check with another form of payment from the customer.
 
Customer Support Article

Removing a Gift Card Payment

  • February 17, 2015
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Summary

For NCR Silver Pro Restaurant, learn how to remove a gift card payment from a guest check.

Description

In some scenarios, after submitting a gift card for payment, a customer may decide they do not want to use their gift card. You can remove the gift card as payment and receive another form of payment as tender.
 

removing gc payment
 
  1. With the guest check active, in the balance due portion of the guest check, swipe the INTGIFT payment to the left.
  2. Tap Remove. The system reverses the gift card authorization and returns the funds to the gift card.
  3. Close the guest check with another form of payment from the customer.
 

Article Currency

USD

Title

Removing a Gift Card Payment

URL Name

Removing-a-Gift-Card-Payment