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or
Log in to back office to chat with a representative
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The POS Transactions screen in Silver Back Office enables you to review details about specific transactions, such as deleted guest checks, and items and payments deleted from a guest check.
To review a deleted guest check, select RESULTS > POS Transactions. Tickets you delete appear with ‘Deleted Ticket’ as the Transaction Type.
To review deleted items in a guest check:
To review a deleted guest check, select RESULTS > POS Transactions. Tickets you delete appear with ‘Deleted Ticket’ as the Transaction Type.
To review deleted items in a guest check:
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Select RESULTS > POS Transactions.
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Select the guest check.
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Click Lines. Deleted items appear with a line strike through the item.
To review a deleted payment in a guest check:
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Select RESULTS > POS Transactions.
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Select the guest check.
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Click Payments. The deleted payment appears with a line strike through the payment.
