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Contact us at support line.
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Log in to back office to chat with a representative
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
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View the results of your credit settlement to monitor and track the batch processing of your credit card transactions. Log in to Silver Back Office through a Web browser, and select RESULTS > CREDIT SETTLEMENT. Filter your results by ‘Today,’ ‘Last 7 days,’ ‘Last 30 days,’ or use the calendar to select a start and end date. Click to initiate a search.
When you select a batch, the associated credit card transactions appear under Transaction Details. The status of a batch can be:
Open — Not yet submitted for processing.
See also:
Configuring Credit Settlement
Processing a Batch Manually
When you select a batch, the associated credit card transactions appear under Transaction Details. The status of a batch can be:
Open — Not yet submitted for processing.
Settled — Successfully submitted. Settled batches contain a timestamp with the date and time of when the processing completed.
Failed — Batch failed due to an error with one or more transactions.
See also:
Configuring Credit Settlement
Processing a Batch Manually
