NCR Silver Support and Customer Care | NCR Silver POS Solution NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Search:

Browse by categories


Cash Reconciliation Process When Two Devices Share One Cash Drawer

The shift management and cash reconciliation process is designed to work when there is a one-to-one relationship between devices and cash drawers. However, it is still possible to reconcile your cash if you have two devices sharing a single cash drawer by following these steps:

  1. The very first time a shift is opened and you are prompted for the starting drawer amount, Device A should enter the actual drawer amount and Device B should enter $0.00.
  2. Before a shift is closed on Device B, view the Shift Summary report for the current open shift and obtain the Cash Sales amount.
  3. Using this amount, perform a pay out on Device B.
  4. Perform a pay in on Device A for this same amount.
  5. Close the shift on Device B. Use $0.00 as both the Actual Drawer amount and Leave in Drawer amount.
  6. Close the shift on Device A using the actual amount in the cash drawer to complete the cash reconciliation.
Customer Support Article

Cash Reconciliation Process When Two Devices Share One Cash Drawer

  • April 21, 2014
  • ยท
  • Like
  • 1

Summary

Cash Reconciliation Process When Two Devices Share One Cash Drawer

Title

Cash Reconciliation Process When Two Devices Share One Cash Drawer

URL Name

Cash-Reconciliation-Process-When-Two-Devices-Share-One-Cash-Drawer

Summary

Cash Reconciliation Process When Two Devices Share One Cash Drawer

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Validated

Last Modified By

005d0000005j0uH

Description

Cash Reconciliation Process When Two Devices Share One Cash Drawer


The shift management and cash reconciliation process is designed to work when there is a one-to-one relationship between devices and cash drawers. However, it is still possible to reconcile your cash if you have two devices sharing a single cash drawer by following these steps:

  1. The very first time a shift is opened and you are prompted for the starting drawer amount, Device A should enter the actual drawer amount and Device B should enter $0.00.
  2. Before a shift is closed on Device B, view the Shift Summary report for the current open shift and obtain the Cash Sales amount.
  3. Using this amount, perform a pay out on Device B.
  4. Perform a pay in on Device A for this same amount.
  5. Close the shift on Device B. Use $0.00 as both the Actual Drawer amount and Leave in Drawer amount.
  6. Close the shift on Device A using the actual amount in the cash drawer to complete the cash reconciliation.