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If you are running version 4.6 or newer, you now have the option to count and receive inventory at the POS. To take full advantage of this feature, make sure you have defined how your items are counted under the Item Detail in the Silver back office. You can select if the item is received in packages or units, and even input the unit cost.

Inventory Count: Count your inventory or items to establish the current on hand amount. completing a count will override the previously recorded on hand quantity. You can count in Packages and Units.

Inventory Receive: Receive inventory when a new shipment, for example, comes to the store.

  1. Log into the NCR Silver app.

  2. Tap the three lines in the top left to open the slide-out-menu.

  3. Tap Count/ Receive Inventory. If your user role does not have proper access to this feature, you will be prompted for a manger pin.

  4. Search for an item by entering the first three letters.

    User-added image
  5. Tap the item you wish to complete a count or receive more of. Items with variation are displayed with a "+" sign. Tapping the plus sign will reveal the variations you can count or receive. (see image below).

    User-added image
  6. The item detail displays by default. Tap either Count or Receive on the right panel of the screen.

    • During an inventory count, you are able to input the amount of packages or units of an item you currently have on hand. Type in the number of packages or units then tap replace current quantity. You can also tap discard changes to cancel the count.User-added image

    • When you receive new inventory, you can enter the total number of packages to add to your item's current on hand quantity. Tap add to current quantity to complete the receive or tap discard changes to cancel.

User-added image

Customer Support Article

Count and Receive Inventory at the POS

  • April 2, 2018
  • ยท
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Summary

Learn how to complete an inventory count and inventory receive directly on the POS.

Title

Count and Receive Inventory at the POS

URL Name

Count-and-Receive-Inventory-at-the-POS

Summary

Learn how to complete an inventory count and inventory receive directly on the POS.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

005d0000001B04A

Description

If you are running version 4.6 or newer, you now have the option to count and receive inventory at the POS. To take full advantage of this feature, make sure you have defined how your items are counted under the Item Detail in the Silver back office. You can select if the item is received in packages or units, and even input the unit cost.

Inventory Count: Count your inventory or items to establish the current on hand amount. completing a count will override the previously recorded on hand quantity. You can count in Packages and Units.

Inventory Receive: Receive inventory when a new shipment, for example, comes to the store.

  1. Log into the NCR Silver app.

  2. Tap the three lines in the top left to open the slide-out-menu.

  3. Tap Count/ Receive Inventory. If your user role does not have proper access to this feature, you will be prompted for a manger pin.

  4. Search for an item by entering the first three letters.

    User-added image
  5. Tap the item you wish to complete a count or receive more of. Items with variation are displayed with a "+" sign. Tapping the plus sign will reveal the variations you can count or receive. (see image below).

    User-added image
  6. The item detail displays by default. Tap either Count or Receive on the right panel of the screen.

    • During an inventory count, you are able to input the amount of packages or units of an item you currently have on hand. Type in the number of packages or units then tap replace current quantity. You can also tap discard changes to cancel the count.User-added image

    • When you receive new inventory, you can enter the total number of packages to add to your item's current on hand quantity. Tap add to current quantity to complete the receive or tap discard changes to cancel.

User-added image