Scale | NCR Silver NCR Silver
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In the event you are unable to connect the Mettler Toledo scale to the NCR Silver Pro Restaurant app, consider the following troubleshooting tips:

  • Ensure the connection is secure between the Lantronix xDirect device, DB9 M/M gender changer serial adapter, and serial port of the scale.
  • Make sure the iPad and the scale are on the same network.
  • Review the scale firmware settings.