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POS App Reports: Offline Credit

Users with the proper permission can access an Offline Credit report on the POS. To access the report:

1. Open the POS Slide-Out Menu by tapping the three lines in the top left corner.
2. Tap Reports.
3. Tap Offline Credit.


This report shows the pending Offline Credit transactions that will attempt to process when your system's connection is restored.

User-added image

 
Once your system has reconnected and tried to process your offline transactions, some credit gateways support the ability to Retry a transaction if it failed to process initially.   If it continues to not process, you can Delete the transaction to remove it from the system.  For credit gateways that support this feature, the Offline Credit report will look like the report below after reconnecting.

User-added image
Customer Support Article

Offline Credit POS Report for Silver

  • July 25, 2018
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Summary

Access and understand the Offline Credit POS app report.

Title

Offline Credit POS Report for Silver

URL Name

Offline-Credit-POS-Report-for-Silver

Summary

Access and understand the Offline Credit POS app report.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Validated

Last Modified By

005d0000004eXm5

Description

POS App Reports: Offline Credit



Users with the proper permission can access an Offline Credit report on the POS. To access the report:

1. Open the POS Slide-Out Menu by tapping the three lines in the top left corner.
2. Tap Reports.
3. Tap Offline Credit.


This report shows the pending Offline Credit transactions that will attempt to process when your system's connection is restored.

User-added image

 
Once your system has reconnected and tried to process your offline transactions, some credit gateways support the ability to Retry a transaction if it failed to process initially.   If it continues to not process, you can Delete the transaction to remove it from the system.  For credit gateways that support this feature, the Offline Credit report will look like the report below after reconnecting.

User-added image