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Changing the Ticket's Tax Amount

You can change the tax amount for the ticket, but not for individual items on the ticket.  If the tax category or tax rate is incorrect, you will need to edit that information in the Back Office.

Using an iPad

To change the ticket tax:
  1. Tap Change tax at the bottom of the screen to display the Tax override screen.
User-added image
You can also tap on the Tax amount in the Ticket view to view the tax categories and rates for each item in the ticket. Then tap Override to continue.

User-added image
 

  1. Use the numeric keypad to enter a new tax amount.

  2. Tap Done.

Using an iPhone/iPod Touch?

Follow these steps to change the tax category for an item on a sale and recalculate the sales tax for that item:

  1. Tap the Pay button.

  2. Tap User-added image near the bottom-left corner of the screen.

  3. Tap Tax Override or tap the tax amount to display the Tax override screen.

 

User-added image
You can also tap on the Tax amount in the Ticket view to view the tax categories and rates for each item in the ticket. Then tap Override to continue.
  1. Enter the new amount for the tax and tap Done.

 

Customer Support Article

Changing the Ticket's Tax Amount

  • October 30, 2013
  • ·
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  • 1

Summary

Changing the Ticket's Tax Amount

Title

Changing the Ticket's Tax Amount

URL Name

Changing-The-Tickets-Tax-Amount

Summary

Changing the Ticket's Tax Amount

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

005d0000002eXku

Description

Changing the Ticket's Tax Amount

You can change the tax amount for the ticket, but not for individual items on the ticket.  If the tax category or tax rate is incorrect, you will need to edit that information in the Back Office.

Using an iPad

To change the ticket tax:
  1. Tap Change tax at the bottom of the screen to display the Tax override screen.
User-added image
You can also tap on the Tax amount in the Ticket view to view the tax categories and rates for each item in the ticket. Then tap Override to continue.

User-added image
 

  1. Use the numeric keypad to enter a new tax amount.

  2. Tap Done.

Using an iPhone/iPod Touch?

Follow these steps to change the tax category for an item on a sale and recalculate the sales tax for that item:

  1. Tap the Pay button.

  2. Tap User-added image near the bottom-left corner of the screen.

  3. Tap Tax Override or tap the tax amount to display the Tax override screen.

 

User-added image
You can also tap on the Tax amount in the Ticket view to view the tax categories and rates for each item in the ticket. Then tap Override to continue.
  1. Enter the new amount for the tax and tap Done.