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You may decide to deactivate the survey message and code for a period of time. You can do so without deleting your survey settings.
  1. Select CUSTOMERS > SURVEY.
  2. Click OFF to deactivate the customer survey message and code. A Turn Off Survey Program prompt appears.
  3. Click OK.
To reactivate the survey feature, access CUSTOMERS > SURVEY and click ON.
 
 
Customer Support Article

Turning off the Customer Survey

  • November 23, 2021
  • ·
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Summary

Learn how to deactivate the customer survey that appears on customer receipts.

Title

Turning off the Customer Survey

URL Name

Turning-off-the-Customer-Survey

Summary

Learn how to deactivate the customer survey that appears on customer receipts.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

0056T000007tD1G

Description

You may decide to deactivate the survey message and code for a period of time. You can do so without deleting your survey settings.

  1. Select CUSTOMERS > SURVEY.
  2. Click OFF to deactivate the customer survey message and code. A Turn Off Survey Program prompt appears.
  3. Click OK.
To reactivate the survey feature, access CUSTOMERS > SURVEY and click ON.