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Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
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The Device list report allows you to see the details of each device that has been activated on your subscription. This report gives you an easy look at the names and software versions running on your devices, which can be important, for example, if an upcoming release requires you to update your software or operating system.
To access this report:
- Log into the Back Office.
- Click the RESULTS tab.
- At the bottom left of the side menu, click Devices under the list heading.
- You will see:
- Device Name: Name of the device in the actual device settings.
- Station Name: The name given to the device in the Back Office. This is changed in the My Account > My Devices section of your profile.
- App Version: Which version of software is downloaded.
- Model: The model information of the device.
- OS: The operating system and version running on the tablet.
- To export the list, select the file type and click Export.
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