Silver Back Office Reports | NCR Silver NCR Silver
Questions?
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative

Visit NCR.com/Silver




The Store Summary report enables you to review a summary of your sales activity for a selected time period. You can view such things as gross sales, net sales, payment types, discounts, price overrides, and more. If you operate multiple locations, the Store Summary report defaults to all locations; however, you can filter the report to display only the results of one location.
 
  1. On the Reports menu, select Store Summary. The system generates a report for all locations for today.
  2. For restaurants with multiple locations, click User-added image to select a location from the drop-down list.
  3. Click User-added image in the Report Preview toolbar to refresh the data. The report appears in the Report Preview screen.
User-added image


 
#ColumnDescription
1HeaderHeader includes:
 
  • The name and address of the store.
  • The selected time period for the report.
  • The name of the report.
2Gross SalesGross Sales calculates your total number of sales tickets and your total amount of sales before gross refunds, discounts, overrides, and inclusive taxes.


For each line item in the Gross Sales Section, the system summarizes as follows:
 
  • Gross Refunds - The total number of refund tickets, the total amount of refunds, and the average refund amount per ticket. 
  • Discounts - The total number of discounts, the total amount of discounts, and the average discount amount per ticket. The total number of discounts includes gift card discounts, but the total amount of discounts does not. The Discounts section of the report provides a breakdown of the discounts.
  • Overrides - The total number of overrides, the total amount of overrides, and the average override amount per ticket.
  • Inclusive Taxes - The total amount of inclusive taxes collected. 
3Net SalesNet Sales calculates your total number of sales tickets and your sales amount after subtracting gross refunds, discounts, overrides, and inclusive taxes. For each order mode, the system summarizes the total number of tickets, the total amount of net sales, and the average dollar amount per ticket. You can see a breakdown of sales by order type under the Net Sales.
4Miscellaneous ItemsMiscellaneous items includes:
 
  • Taxes - The total amount of taxes collected.
  • Gratuities - The total number of tickets with gratuities, the total amount of gratuities, and the average gratuity amount per ticket.
  • Tips - The total number of tickets with tips, the total amount of tips, and the average tip amount per ticket.
  • Gift Cards Sold - The total number of gift cards sold, the total amount of gift cards, and the average gift card amount per ticket.
  • Gift Cards Discount - The total number of gift card discounts, the total amount of gift card discounts, and the average gift card discount amount per ticket.
  • Charges - The total number of charges applied, the total amount of charges, and the average charge amount.
  • Charges Discounts - The total number of charges discounts, the total amount of charges discounts, and the average charge discount. 
5Ticket TotalTicket Total summarizes:
 
  • The total number of tickets, calculated as: Gross Sales tickets + Gross Refunds tickets.
  • The total amount of sales, calculated as: Net Sales + Taxes + Gratuities + Tips + Gift Cards Sold - Gift Cards Discounts + Charges - Charges Discounts.
  • The average dollar amount per ticket.
6Payment TypesPayment Types summarizes payments received by tender, and includes:
 
  • The number of tickets.
  • The total amount of tips received.
  • The total amount of the sale, not including tips.
  • The total amount of the transaction, including tips.
7Cash TransactionsCash Transactions summarizes your cash transactions by transaction type, and includes:
 
  • The number of cash transactions by type.
  • The total amount of cash transactions by type.
8ChargesCharges summarizes the charges assessed. The summary includes:
  • The name of the charge.
  • The total amount assessed for the specified charge.
9Tax CategoriesTax Categories summarizes the collected sales taxes according to category, and includes:
 
  • The name of the tax category.
  • The tax rate for the category.
  • The sum subtotal of all transactions for the tax category.
  • The total amount collected for the tax category.
10Discount & Promotion NamesDiscount Names summarizes the discounts and promotions redeemed by discount and promotion, and includes:
 
  • The name of the discount and promotion
  • The total number of discounts and promotions redeemed by discount.
  • The total amount of money discounted by discount and promotion.
11VoidsVoids summarizes the items deleted, and includes:
 
  • The total number of clears.
  • The total dollar amount of cleared items. 
  • The total number of voids.
  • The total dollar amount of the voided items.
12LaborLabor summarizes the cost of labor, and includes:
 
  • The total dollar amount of hourly labor.
  • The percentage of hourly labor costs relative to net sales. The system calculates the percentage as follows: Total labor amount divided by total net sales.
13Guest Counts(Table Service only) The total number of guest counts, calculated as the total number of seats on a ticket.