In Table Service mode, touching Point of Sale takes you to a floor plan of your restaurant. Use the floor plan to seat customers at a table and enter orders. You can also move customers from one table to another, from a table to a tab, and from a tab to a table.
- Use ADD TAB to start a tab for a customer, such as in a bar environment, without seating a customer at a table.
- Use 'Sort by' on the TABS screen to sort tabs by name or time. Name sorts orders A-Z according to first name, and Time sorts orders from oldest to newest.
- Use QUICK MODE to quickly enter customer orders and take payment from the customer.
- For takeout and delivery orders, tap Takeout/Delivery.
Navigating Tables and Tabs
Use the following to navigate tables and tabs on your floor plan:
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To see all rooms within the floor plan, pinch two fingers together on the device screen.
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To select a room, tap the room on the floor plan screen.
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To move from one room to another on the device, swipe right to left or left to right.
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To mark a table as inactive, press and hold the selected table, and then select Mark as inactive from the menu that appears. The color of the inactive table changes to dark gray.
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Tap the magnifying glass to search for specific tabs.
Starting a Table
When you start a table, you become the owner, which makes you financially responsible for that table.
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Tap the table at which the guest is sat. The order entry screen appears with a new open guest check, ready for you to enter items for the first seat.
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Add items to the check, for each seat, typically the drink order.
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Note: You must add at least one item to the check for the system to lock down that table as being owned by you. Your tables appear in green; tables assigned to other servers appear in blue.
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Adding Seats to a Table
You can add additional seats to a guest check. For example, if a party of five is sat at a four-top table, add one more seat for the fifth guest.
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Tap the table to which you want to add another seat. The order entry screen appears.
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Tap to add a seat to the table.
Taking Ownership of a Table
You can take ownership of a table you do not own, and another employee can take ownership of a table currently owned by you. When you take ownership of a table, you assume financial responsibility for the table.
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Tap a table you do not own.
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Tap Take ownership from the menu that appears. If your user role allows you to take ownership of a table, you now own the table.
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If your user role does not permit you to take ownership of a table, the ‘Supervisor’s approval needed’ screen appears. It is necessary for you to obtain manager approval.
Starting a Guest Check as Tab
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Tap the room labeled TABS.
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Tap ADD TAB.
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Enter the items for the order.
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Note: When you finalize the order, a prompt to assign a customer to the ticket appears.
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