1. Provide the API information to your online ordering system provider.
2. In Silver Back Office, configure store locations for online ordering by selecting Enable Takeout and Delivery, if you have not previously done so.
3. Configure the necessary kitchen printers for takeout and delivery, if you have not previously done so. When the POS app receives an online order, it prints a kitchen chit to the defined takeout and delivery printer.
4. Confirm your menu items contain a kitchen printer assignment.
5. Review your user roles and ensure the appropriate user roles possess the required access level to work with online orders. To process online orders, an employee must have a user role with the 'Take Order Ownership' access level; otherwise, online orders appear read-only. To void online orders, an employee must have the 'Void Online Orders' access level.
6. Optionally, restrict the devices that can process online orders. By default, all devices can process online orders.

Locating Your API Information

1. Log in to Silver Back Office through a Web browser.

 

2. Click your username at the top right side of the screen and select My Account from the drop-down list that appears, to display your account information.
3. If you do not see a character string listed in ‘Client Secret’ on the My Account screen, click Create Client Secret. The system creates your unique client secret and inserts it into the field. If you see a character string, do not click Create Client Secret.
4. Provide your Client ID and the client secret character string to your online ordering system provider

Configuring the Store Location for Takeout and Delivery

1. Select Settings > Store.
2. Select Store Options.
3. Select Enable Takeout / Delivery.
4. Click Save.