Occasionally, you may need to adjust, or override an item's regular selling price. Only employees with the proper user role can complete an override.

Add the item to the ticket.
Tap the item's line to open the additional tab functions.
Tap Price override to open the Price Override screen on the right hand panel.
Use the numeric keypad to enter the new Price amount.
Tap the Reason code for the price override.
Tap Apply Override to return to the Ticket screen, where the new price appears on the item's line with the original price shown below it (crossed out and red).

Note: To remove a price override from an item and restore its original price, go to the price override tab and then tap Remove price override.

To complete a price override using an iPhone or iPod Touch:

Tap Ticket.
Tap an item on the ticket to display the more functions.
Tap the Price Override button.
Enter the new Price value.
Tap Done. The system will display the Reason codes screen.
Tap the reason for the price override. The system will return you to the Ticket screen, where the new price appears on the item's line, with the original price crossed out below it.

Note: To remove a price override from an item and restore its original price, go to the price override tab and then tap remove price override.