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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Managing Item Availability

Working with item availability enables you to create an item countdown at the POS. Each time an employee adds the item to a guest check, the POS decrements the quantity on hand.
When availability is configured and you access the order entry screen, you see the available quantity on hand; or its unavailability. Unavailable items cannot be added to an order until a supervisor edits the quantity on hand or removes the limit.


Note: If you use multiple POS devices in a location and do not use a Server, the system cannot synchronize item availability across devices.

There are two ways to edit item availability:
  • Using the Enter Quantity on Hand at the POS home screen
  • Long-pressing the item on the order entry screen
To set item availability at the POS home screen:
  1. At the POS home screen, tap Slide out button to access the slide out menu.
  2. Tap Enter Quantity on Hand.
  1. Tap the category containing the items for which you want to enter an item amount.
  1. Tap the item for which you want to enter a limit.
  1. Enter the item quantity.
  1. Tap Done.
  2. Select another item for which to enter an item quantity, or tap the arrow at the top left of the screen. 
To set item availability at the order entry screen:
 
  1. At the order entry screen, long-press the item for which you want to enter a quantity.
 
  1. Tap Enter Quantity on Hand.


 
  1. Enter the item quantity.
  1. Tap Done.

 
Customer Support Article

Managing Item Availability

  • October 22, 2021
  • ·
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Title

Managing Item Availability

URL Name

Managing-Item-Availability01

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

0056T000007tD1B

Description

Managing Item Availability

Working with item availability enables you to create an item countdown at the POS. Each time an employee adds the item to a guest check, the POS decrements the quantity on hand.
When availability is configured and you access the order entry screen, you see the available quantity on hand; or its unavailability. Unavailable items cannot be added to an order until a supervisor edits the quantity on hand or removes the limit.


Note: If you use multiple POS devices in a location and do not use a Server, the system cannot synchronize item availability across devices.

There are two ways to edit item availability:

  • Using the Enter Quantity on Hand at the POS home screen
  • Long-pressing the item on the order entry screen
To set item availability at the POS home screen:
  1. At the POS home screen, tap Slide out button to access the slide out menu.
  2. Tap Enter Quantity on Hand.
  1. Tap the category containing the items for which you want to enter an item amount.
  1. Tap the item for which you want to enter a limit.
  1. Enter the item quantity.
  1. Tap Done.
  2. Select another item for which to enter an item quantity, or tap the arrow at the top left of the screen. 
To set item availability at the order entry screen:
 
  1. At the order entry screen, long-press the item for which you want to enter a quantity.
 
  1. Tap Enter Quantity on Hand.


 
  1. Enter the item quantity.
  1. Tap Done.