NCR Silver Support and Customer Care | NCR Silver NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Searching for an Open Customer Order

Search for a customer order when you need to close an order, apply a payment an order, or when a customer wants to modify an open order on the POS.

  1. At the order type screen, tap one of the order type tabs at the top of the screen. 

User-added image 

  1. Tap the search field. 

  1. Enter a customer name or phone number. The matching results appear. 

  1. Tap the desired customer in the search results field. The order entry screen appears.

Customer Support Article

Searching for an Open Customer Order

  • October 26, 2021
  • ·
  • Like
  • 0

Title

Searching for an Open Customer Order

URL Name

Searching-for-an-Open-Customer-Order

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

0056T000007tD1G

Description

Searching for an Open Customer Order

Search for a customer order when you need to close an order, apply a payment an order, or when a customer wants to modify an open order on the POS.

  1. At the order type screen, tap one of the order type tabs at the top of the screen. 

User-added image 

  1. Tap the search field. 

  1. Enter a customer name or phone number. The matching results appear. 

  1. Tap the desired customer in the search results field. The order entry screen appears.