NCR Silver Support and Customer Care | NCR Silver NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Viewing Data Sync 

The system syncs data between your device(s) and your Back Office at least every three minutes, and each time an employee logs in. You can view the time of the last sync, the time of the next scheduled sync, and even initiate a sync between the device and the Back Office.  

  1. At the Settings screen, tap POS Data Sync from the Data Sync section. The Data Sync screen appears. 

 

  1. View the data sync details, or tap Sync now to force a data sync. 
  2. Tap the left arrow at the top of the screen to return to the Settings screen. 

 

Customer Support Article

Viewing Data Sync

  • October 25, 2021
  • ·
  • Like
  • 0

Summary

Learn how to view data sync on an your POS device.

Title

Viewing Data Sync

URL Name

Viewing-Data-Sync-1

Summary

Learn how to view data sync on an your POS device.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

0056T000007tD1G

Description

Viewing Data Sync 

The system syncs data between your device(s) and your Back Office at least every three minutes, and each time an employee logs in. You can view the time of the last sync, the time of the next scheduled sync, and even initiate a sync between the device and the Back Office.  

  1. At the Settings screen, tap POS Data Sync from the Data Sync section. The Data Sync screen appears. 

 

  1. View the data sync details, or tap Sync now to force a data sync. 
  2. Tap the left arrow at the top of the screen to return to the Settings screen.