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The POS Transactions screen in Silver Back Office enables you to review details about specific transactions, such as deleted guest checks, and items and payments deleted from a guest check. 

To review a deleted guest check, select RESULTS > POS TransactionsTickets you delete appear with ‘Deleted Ticket’ as the Transaction Type.
 
deleted ticket

To review deleted items in a guest check:
 
  1. Select RESULTS > POS Transactions.
  2. Select the guest check.
deleted items
 
  1. Click Lines. Deleted items appear with a line strike through the item.
To review a deleted payment in a guest check:
 
  1. Select RESULTS > POS Transactions.
  2. Select the guest check.
 deleted payment
 
  1. Click Payments. The deleted payment appears with a line strike through the payment.
Customer Support Article

Reviewing Transactions in Silver Back Office

  • February 17, 2015
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Summary

For NCR Silver Pro Restaurant, learn how to review POS transactions in Silver Back Office.

Description

The POS Transactions screen in Silver Back Office enables you to review details about specific transactions, such as deleted guest checks, and items and payments deleted from a guest check. 

To review a deleted guest check, select RESULTS > POS TransactionsTickets you delete appear with ‘Deleted Ticket’ as the Transaction Type.
 

deleted ticket

To review deleted items in a guest check:
 
  1. Select RESULTS > POS Transactions.
  2. Select the guest check.
deleted items
 
  1. Click Lines. Deleted items appear with a line strike through the item.
To review a deleted payment in a guest check:
 
  1. Select RESULTS > POS Transactions.
  2. Select the guest check.
 deleted payment
 
  1. Click Payments. The deleted payment appears with a line strike through the payment.

Article Currency

USD

Title

Reviewing Transactions in Silver Back Office

URL Name

Reviewing-Transactions-in-Silver-Back-Office