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Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative
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You can export a batch of your credit settlement. When you click Export, Silver Back Office downloads two files, Credit Batch Detail.csv and Credit Batch Summary.csv to the downloads folder of your computer.
Credit Batch Detail.csv includes the Batch Number, Trans ID, Date/Time, Trans Type, Card Type, Account Number, Exp Date, Amount, Auth Code, AVS, Card Holder, and Ticket Number.
Credit Batch Summary.csv includes Batch Number, Sales Trans, Net Sales Amount, Return Trans, Total Trans, Total Amount, Status, and Settlement Timestamp.
Credit Batch Detail.csv includes the Batch Number, Trans ID, Date/Time, Trans Type, Card Type, Account Number, Exp Date, Amount, Auth Code, AVS, Card Holder, and Ticket Number.
Credit Batch Summary.csv includes Batch Number, Sales Trans, Net Sales Amount, Return Trans, Total Trans, Total Amount, Status, and Settlement Timestamp.
- Select RESULTS > Credit Settlement.
- Click Export. The files download to your computer.
