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By activating the attached cash drawer when configuring a receipt printer, the cash drawer automatically opens when you close a guest check to cash.
Use cash drawer settings to configure drawer opening and closing behavior, configure multiple drawers, and test the drawer to make sure it will open after you have finished configuration. Printers must be configured prior to cash drawer configuration.
  1. From the settings screen, tap Configure Cash Drawers.

    User-added image

  2. Tap the name of the configured printer that the cash drawer is connected to.

  3. Tap Cash drawer attached.

  4. You have the option to enable the following settings for the drawer

    User-added image

    • Tap Use two cash drawers with splitter if you have two cash drawers attached to one receipt printer.

    • Tap Disable POS when either cash drawer is open to disable the cashier from ringing a new transaction until the cash drawers are closed.

    • Tap Ask before opening cash drawer and the system will ask you if you want to open the cash drawer after every transaction.

  5. Once configured, tap Test cash drawer to test if the drawer is connected properly and will open.

  6. Press Done.


 
Customer Support Article

Configuring the Cash Drawer in Silver Pro

  • August 28, 2017
  • ·
  • Like
  • 0

Summary

For NCR Silver Pro Restaurant, learn how to configure the cash drawer.

Title

Configuring the Cash Drawer in Silver Pro

URL Name

Configuring-the-Cash-Drawer

Summary

For NCR Silver Pro Restaurant, learn how to configure the cash drawer.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

005d00000046lWX

Description

By activating the attached cash drawer when configuring a receipt printer, the cash drawer automatically opens when you close a guest check to cash.
Use cash drawer settings to configure drawer opening and closing behavior, configure multiple drawers, and test the drawer to make sure it will open after you have finished configuration. Printers must be configured prior to cash drawer configuration.

  1. From the settings screen, tap Configure Cash Drawers.

    User-added image

  2. Tap the name of the configured printer that the cash drawer is connected to.

  3. Tap Cash drawer attached.

  4. You have the option to enable the following settings for the drawer

    User-added image

    • Tap Use two cash drawers with splitter if you have two cash drawers attached to one receipt printer.

    • Tap Disable POS when either cash drawer is open to disable the cashier from ringing a new transaction until the cash drawers are closed.

    • Tap Ask before opening cash drawer and the system will ask you if you want to open the cash drawer after every transaction.

  5. Once configured, tap Test cash drawer to test if the drawer is connected properly and will open.

  6. Press Done.