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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Aloha Enterprise contains a number of useful reports to assist you with managing gift cards in your restaurant. This section documents the basic information needed to configure a report, and highlights two reports you may find helpful, ‘Stored Value Liability by Date Range — AR,’ and ‘Stored Value Transactions by Date — AR.’

Aloha Enterprise provides additional online Help to assist you with the reports feature. When you access the Aloha Stored Value reports, click Facts About Aloha Stored Value Reporting for a report guide with information regarding every available report, or select a report and click Example to display an example report with information about the selected report.

Select reports with ‘AR’ to the right of the title to view the report in Adobe Reader.

Configuring a Report

 
  1. Select Aloha Insight > Reports Viewer. The Welcome to the Reports Viewer Wizard appears.
  2. Select Aloha Stored Value from the ‘Category’ drop-down list. A list of available reports appears.
Below the available reports, click Facts About Aloha Stored Value Reporting for more information on the available ASV reports.
 
  1. Select the desired report and click Next. The Final Settings screen appears.
asv report 1
 
  1. Select one of the following by which to filter the report data:
  • My Home
  • Selected
  • All Stores
‘My Home’ and ‘Selected’ require you to make additional selections. If you choose ‘My Home,’ you must choose an area, region, store, or store group from the ‘My Home’ drop-down list.
 
If you chose ‘Selected,’ you must complete the following steps:
 
  • Select an area, region, store, or store group from the ‘Selected’ drop-down list.
  • Click to select a store, region, area, or store group, and click Next.
  1. Select the Report Settings tab.
asv report 2
 
  1. Under ‘Report Date Range Options,’ select a pre-defined date filter from the ‘Use Selected Date Range’ drop-down list.
-OR-
 
Click Use Custom Date Range, and enter a starting and ending date by which to filter the report.
 
  1. Under ‘Report Send Options,’ select View Report Now. By default, the system enables List the Report on Portal, which allows you to access saved reports on the portal.
  2. Under ‘Other Report Options,’ select the desired report options by which to filter the report. Each report contains unique filter options for you to select.
  3. Select a file type for the report from the drop-down list.
  4. Click View. If you did not select ‘View the Report Now,’ click Save and access the report in the Portal.
  5. Click Back to return to the Reports Viewer screen.

Viewing Stored Value Liability By Date Range – AR


Use this report to view the total amount of net increases, net decreases, and the current balance of gift cards used during the selected date range. This report enables you to determine the total amount of money purchased for or added on to gift cards, the amount of money redeemed by gift cards, and the outstanding gift card liability. The report only includes gift cards with transactions during the selected date range. Gift cards without transactions do not appear.

The report includes the following information:
 
  • Total amount of initial purchase and monies added to gift cards for the selected date range.
  • Total amount of manual adjustments, positive and negative, for the selected date range.
  • Total amount of redemptions for the selected date range.
  • Total unredeemed amount for the selected date range.
  • Total outstanding balance of gift cards used during the period, regardless of the date range. This column includes an ‘As Of’ date to indicate the balance date.
asv report 3

To configure ‘Other Report Options:’
 
  1. Select the report, and choose the stores to include, the report date range, and the report send options.
  2. Under ’Other Report Options,’ select List Stores Separately to filter the report data by store.
  3. Optionally, select List Dates Separately.
  4. Click icon to specify the card type for the report.
asv filter
 
  1. Under ‘Unassigned Card Type,’ select the card type to include in the report, and move it to ‘Assigned Card Type.’
  2. Click Next. The system returns to the Final Settings screen.
  3. Select the file type from the drop-down list.
  4. Click Save.
  5. Click Back to exit the Report Viewer. You can view the report in Home > Portal.

Viewing Stored Value Transactions By Date — AR

 
Use this report to view a list of gift card transactions for a selected date range. The report allows you to track gift card activity by each individual card.

The report includes the following information:

 
  • The unique fourteen-digit gift card number.
  • The original purchase date of the gift card.
  • The date for the gift card transaction.
  • The type of transaction.
  • The store location where the transaction occurred.
  • The amount of the gift card transaction.
asv report 4

 
 To configure ‘Other Report Options:’
 
  1. Select the report, and choose the stores to include, the report date range, and the report send options.
  2. Under ‘Other Report Options,’ click icon to specify the card type for the report.
asv filter
 
  1. Click Next. The system returns to the Final Settings screen.
  2. Optionally, enter the fourteen-digit beginning card number and ending card number by which to filter the report. Leave this blank to view all cards for the specific card type.
  3. Select the file type from the drop-down list.
  4. Click Save.
  5. Click Back to exit the Report Viewer. You can view the report in Home > Portal.
Customer Support Article

Viewing Aloha Stored Value Gift Card Reports

  • December 22, 2020
  • ·
  • Like
  • 0

Summary

For NCR Silver Pro Restaurant, learn how to view Aloha Stored Value gift card reports in Aloha Enterprise.

Title

Viewing Aloha Stored Value Gift Card Reports

URL Name

Viewing-Aloha-Stored-Value-Gift-Card-Reports

Summary

For NCR Silver Pro Restaurant, learn how to view Aloha Stored Value gift card reports in Aloha Enterprise.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

0050W000007Glhh

Description

Aloha Enterprise contains a number of useful reports to assist you with managing gift cards in your restaurant. This section documents the basic information needed to configure a report, and highlights two reports you may find helpful, ‘Stored Value Liability by Date Range — AR,’ and ‘Stored Value Transactions by Date — AR.’

Aloha Enterprise provides additional online Help to assist you with the reports feature. When you access the Aloha Stored Value reports, click Facts About Aloha Stored Value Reporting for a report guide with information regarding every available report, or select a report and click Example to display an example report with information about the selected report.

Select reports with ‘AR’ to the right of the title to view the report in Adobe Reader.

Configuring a Report

 
  1. Select Aloha Insight > Reports Viewer. The Welcome to the Reports Viewer Wizard appears.
  2. Select Aloha Stored Value from the ‘Category’ drop-down list. A list of available reports appears.
Below the available reports, click Facts About Aloha Stored Value Reporting for more information on the available ASV reports.
 
  1. Select the desired report and click Next. The Final Settings screen appears.
asv report 1
 
  1. Select one of the following by which to filter the report data:
  • My Home
  • Selected
  • All Stores
‘My Home’ and ‘Selected’ require you to make additional selections. If you choose ‘My Home,’ you must choose an area, region, store, or store group from the ‘My Home’ drop-down list.
 
If you chose ‘Selected,’ you must complete the following steps:
 
  • Select an area, region, store, or store group from the ‘Selected’ drop-down list.
  • Click to select a store, region, area, or store group, and click Next.
  1. Select the Report Settings tab.
asv report 2
 
  1. Under ‘Report Date Range Options,’ select a pre-defined date filter from the ‘Use Selected Date Range’ drop-down list.
-OR-
 
Click Use Custom Date Range, and enter a starting and ending date by which to filter the report.
 
  1. Under ‘Report Send Options,’ select View Report Now. By default, the system enables List the Report on Portal, which allows you to access saved reports on the portal.
  2. Under ‘Other Report Options,’ select the desired report options by which to filter the report. Each report contains unique filter options for you to select.
  3. Select a file type for the report from the drop-down list.
  4. Click View. If you did not select ‘View the Report Now,’ click Save and access the report in the Portal.
  5. Click Back to return to the Reports Viewer screen.

Viewing Stored Value Liability By Date Range – AR


Use this report to view the total amount of net increases, net decreases, and the current balance of gift cards used during the selected date range. This report enables you to determine the total amount of money purchased for or added on to gift cards, the amount of money redeemed by gift cards, and the outstanding gift card liability. The report only includes gift cards with transactions during the selected date range. Gift cards without transactions do not appear.

The report includes the following information:
 
  • Total amount of initial purchase and monies added to gift cards for the selected date range.
  • Total amount of manual adjustments, positive and negative, for the selected date range.
  • Total amount of redemptions for the selected date range.
  • Total unredeemed amount for the selected date range.
  • Total outstanding balance of gift cards used during the period, regardless of the date range. This column includes an ‘As Of’ date to indicate the balance date.
asv report 3

To configure ‘Other Report Options:’
 
  1. Select the report, and choose the stores to include, the report date range, and the report send options.
  2. Under ’Other Report Options,’ select List Stores Separately to filter the report data by store.
  3. Optionally, select List Dates Separately.
  4. Click icon to specify the card type for the report.
asv filter
 
  1. Under ‘Unassigned Card Type,’ select the card type to include in the report, and move it to ‘Assigned Card Type.’
  2. Click Next. The system returns to the Final Settings screen.
  3. Select the file type from the drop-down list.
  4. Click Save.
  5. Click Back to exit the Report Viewer. You can view the report in Home > Portal.

Viewing Stored Value Transactions By Date — AR

 
Use this report to view a list of gift card transactions for a selected date range. The report allows you to track gift card activity by each individual card.

The report includes the following information:

 
  • The unique fourteen-digit gift card number.
  • The original purchase date of the gift card.
  • The date for the gift card transaction.
  • The type of transaction.
  • The store location where the transaction occurred.
  • The amount of the gift card transaction.
asv report 4

 
 To configure ‘Other Report Options:’
 
  1. Select the report, and choose the stores to include, the report date range, and the report send options.
  2. Under ‘Other Report Options,’ click icon to specify the card type for the report.
asv filter
 
  1. Click Next. The system returns to the Final Settings screen.
  2. Optionally, enter the fourteen-digit beginning card number and ending card number by which to filter the report. Leave this blank to view all cards for the specific card type.
  3. Select the file type from the drop-down list.
  4. Click Save.
  5. Click Back to exit the Report Viewer. You can view the report in Home > Portal.