NCR Silver Support and Customer Care | NCR Silver NCR Silver
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Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


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Viewing and Updating Your Account Information

To view information about your account:

  1. Click on your user name near the top-right corner of the screen.  Depending on your account privileges, you may not see all of the items shown below.

User-added image

  1. Click My Account.  The system will display the My Account Overview screen.  This screen shows

  • Your account number

  • Your account status

  • How long you have been a customer

  • The number of stores in your account (for our multi-store customers)
  • The number of POS devices registered to your account

User-added image

  1. Do one of the following:

  • Click My Stores to view the stores in your account (primarily used by our multi-store customers).

  • Click My Devices to view the POS devices registered to your account.

  • Click Purchase Terms & Conditions to review that information.

  • Click My Bills to view your bills.

    Keywords: view account info, account information, back office settings, update account info

Customer Support Article

How to View and Update Your Account Information

  • January 6, 2015
  • ·
  • Like
  • 0

Summary

This article tells you how to update your account information in the Back Office.

Title

How to View and Update Your Account Information

URL Name

Viewing-And-Updating-Your-Account-Information

Summary

This article tells you how to update your account information in the Back Office.

Article Record Type

0120W000001QFNF

Publication Status

Online

Validation Status

Not Validated

Last Modified By

005d0000003IQQZ

Description

Viewing and Updating Your Account Information

To view information about your account:

  1. Click on your user name near the top-right corner of the screen.  Depending on your account privileges, you may not see all of the items shown below.

User-added image

  1. Click My Account.  The system will display the My Account Overview screen.  This screen shows

  • Your account number

  • Your account status

  • How long you have been a customer

  • The number of stores in your account (for our multi-store customers)
  • The number of POS devices registered to your account

User-added image

  1. Do one of the following:

  • Click My Stores to view the stores in your account (primarily used by our multi-store customers).

  • Click My Devices to view the POS devices registered to your account.

  • Click Purchase Terms & Conditions to review that information.

  • Click My Bills to view your bills.

    Keywords: view account info, account information, back office settings, update account info