Order Entry | NCR Silver NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


  • Applying a Discount

    For Point of Sale, learn how to apply a discount to a menu item on the guest check or to the entire guest check.

    July 22, 2021


  • Working with Closed Checks

    Learn how to work with closed checks at the point of sale.

    July 20, 2021


  • Working with Gratuities

    For NCR Silver Pro Restaurant, learn to add, change, and remove a gratuity from a guest check.

    July 20, 2021


  • Splitting a Guest Check

    For NCR Silver Pro Restaurant, learn how to split a check by seats or equal amounts and to split an item for the table.

    December 22, 2020


  • Printing a Guest Check

    For NCR Silver Pro Restaurant, learn how to print a copy of the guest check.

    December 22, 2020


  • Checking a Gift Card Balance

    For NCR Silver Pro Restaurant, learn how to check a gift card balance on the POS.

    December 22, 2020


  • Adding Money to a New or Existing Gift Card

    For NCR Silver Pro Restaurant, learn how to load or reload funds to a gift card.

    December 22, 2020


  • Converting a Dine In Order to a Takeout or Delivery Order

    For NCR Silver Pro Restaurant, learn how to convert a dine in order to a takeout or delivery order.

    December 22, 2020


  • Using EMV on the POS

    For NCR Silver Pro Restaurant, learn how to close a guest check when using EMV.

    December 22, 2020


  • Using Charges

    For NCR Silver Pro Restaurant, learn how to apply and edit charges on the POS.

    December 22, 2020


  • Entering a Table Service Order

    For NCR Silver Pro Restaurant, learn how to enter an order in table service mode.

    December 21, 2020


  • Logging in to the POS

    For NCR Silver Pro Restaurant, learn how to log in to the POS.

    December 21, 2020


  • Working with Items

    Learn how to work with items, modifiers, and variations.

    December 21, 2020


  • Working with Customer Information

    For NCR Silver Pro Restaurant, learn how to assign a new or existing customer to the guest check, to edit customer information on the POS, and to remove a customer from a guest check.

    February 26, 2019


  • Reprinting or Emailing a Receipt

    For NCR Silver Pro Restaurant, learn how to reprint a receipt or to send the receipt as an email message to the customer.

    February 26, 2019


  • Closing a Guest Check

    For NCR Silver Pro Restaurant, learn how to close a guest check to cash, credit card, and gift card.

    March 27, 2018


  • Ending a Shift

    For NCR Silver Pro Restaurant, learn how to end a financial shift and a labor shift.

    August 28, 2017


  • Working with Tables and Tabs in Table Service

    For NCR Silver Pro Restaurant, learn how to start a table, add seats to a table, take ownership of a table, and start a guest check as a TAB.

    August 28, 2017


  • Starting and Ending a Break

    In Silver Pro Restaurant, you can start and end a break.

    August 14, 2017


  • Receiving Payment For a House Account at the POS

    For NCR Silver Pro Restaurant, learn how to receive payment for a house account at the POS.

    May 23, 2016


  • Item Availability

    For NCR Silver Pro Restaurant, learn how to set item availability at the POS.

    May 23, 2016


  • Using the Scale

    For NCR Silver Pro Restaurant, learn how to use the scale with the POS.

    November 11, 2015


  • Performing Refunds

    Learn how to refund a guest.

    February 17, 2015


  • Adjusting a Tip

    For NCR Silver Pro Restaurant, learn how to adjust a tip prior to or after closing the check.

    February 16, 2015


  • Saving a Credit Card to a Guest Check

    For NCR Silver Pro Restaurant, learn how to save a credit to a guest check to allow the customer to run a tab.

    February 16, 2015


  • Applying a Tax Exemption

    For NCR Silver Pro Restaurant, learn how to apply a tax exemption to the guest check.

    February 16, 2015


  • Deleting a Guest Check

    Learn how to delete an entire guest check.

    February 16, 2015


  • Transfer Tabs, Tables, and Guests

    Learn how to transfer a... (1) tab to a table; (2) table to a tab; (3) guest to another table or tab; (4) party to another table; (5) split check to another table or tab

    February 16, 2015