Connectivity | NCR Silver
NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US:
877-270-3475
UK:
0808-178-5520
AU:
1800-940-975
NZ:
0800-453-736
or
Log in to Silver Back Office to chat with a representative
Visit NCR.com/Silver
“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee,
Coffee Shop
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Silver Pro Release Notes
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Silver Pro Restaurant
Network Troubleshooting Guide
Network Troubleshooting Guide
June 14, 2017
Working with the Host Connection
Review the possible host connection states.
December 22, 2020
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Managing Pending Offline Credit Transactions
For NCR Silver Pro Restaurant, learn how to view pending offline transactions on the POS.
December 22, 2020
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Working with the Credit Processor Connection
For NCR Silver Pro Restaurant, review the possible credit processor connection states.
December 22, 2020
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Understanding the Cloud Icon and Connection Status
For NCR Silver Pro Restaurant, Learn how to identify the various connection states of an iPad in the POS.
December 22, 2020
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Working with Offline Mode
For NCR Silver Pro Restaurant, learn how to put an iPad in offline mode. Once in offline mode, discover how to start a labor and financial shift, work with open orders, start a new order, and return an iPad to online mode.
December 22, 2020
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Network Troubleshooting Guide
Network Troubleshooting Guide
June 14, 2017
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Using Offline Credit Transactions
For NCR Silver Pro Restaurant, learn how to process an offline credit card transaction.
December 22, 2020
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Working with the Server Connection
For NCR Silver Pro Restaurant, review the server connection states and the differences between the various modes, such as online mode, offline mode, and offline mode server reachable.
December 22, 2020
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