To see what credit batches have been settled, will be settled, or failed to settle, use Credit Settlement.
The timestamp shown in the Batches sections at the top of this screen and in the Transaction Details at the bottom of this screen will show all times in the Eastern Time Zone. If your store is in another time zone, the timestamp will be "off" from the transaction time shown on the POS Transactions screen. |
Click RESULTS > CREDIT SETTLEMENT and then choose the credit batch you want to see by choosing from one of the default timeframes or by entering a specific timeframe and clicking .
Select any batch, and the individual transaction from that batch will display at the bottom of the screen. Click on the Batch Totals by Pay Type tab to display the sales transactions by pay type within that batch.
Click Settle Batch to run a settlement on demand. You can also void unsettled transactions by clicking Void Transaction in the event they are causing a batch settlement to fail.
We settle batches automatically overnight at 3:00 A.M. EST (unless you have specified another time). You will receive an email notifying you of credit batch settlements. This email will originate from monetra1@ncrwebhost.com, and the subject line will display Monetra CRON Job Output: SUCCESS, or Monetra CRON Job Output: FAIL, depending on the results of the settlement. |
Note: Customers using the Monetra gateway will see reloaded gift cards as a "RETURN" transaction type.