You can access a link to the NCR Silver help website (customercare.ncrsilver.com) from the slide out menu of your NCR Silver POS. If you have other external websites that you want to have quick access to, you can configure up to 3 customer URL addresses in the back office that will appear when someone taps help.
Note: The URLs you configure will open up within the app. They will not open the website in a separate internet browser window.
To configure the URLs:
Log into mystore.ncrsilver.com
Click the profile icon and My Account
Click My Help URLs from the options on the left of the screen.
The default URL appears in the center of the page. If you want to hide the URL from the POS click hide. Click show when you want to reshow the URL on the POS.
Click Add a URL
Enter the URL (website address) and Display Name for the POS
Click Save Changes
To access the new help URL on your Silver POS app:
Open the slide out menu and tap Help at the bottom of the menu.
Tap the name of the website you wish to access.
Tap return to POS to get back to the POS app