Prior to closing a check to a house account, you must first create the house account in Silver Back Office. When searching for a house account, you search by the linked customer name rather than the house account name. Additionally, without an Internet connection to Silver Back Office, you cannot close a check to a house account.
- At the order entry screen, after you have added items to the guest check, tap PAY.
- Tap House Account. The customers screen appears.
- Type the customer name linked to the house account. A list of customer results appears.
- Tap the customer name.
- Confirm the amount to charge to the house account and tap Done. The name of the house account appears on the house account tender line.
NOTE: If you wish to change the house account selected, first remove the house account payment from the ticket. Then, tap the customer name on the top left of the screen. The customer screen appears. Tap remove customer from ticket.
- Tap Close.