Multiple Stores | NCR Silver NCR Silver
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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


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When you set up your menu, you define the items for sale in your restaurant and the manner in which they appear in the POS app. Categories allow you to organize your items for quick navigation in the POS. You can add modifiers for your menu items and create discounts and special pricing events. Some features are only available at the company level.

At the company level:

 
User-added image

At the store level:
 
User-added image
 

Using CATEGORIES AND ITEMS

 
At the company level, you can add categories and items, import items, download an item list, and sort the order. At the store level, you can only add items for your store. You cannot add categories at the store level.
 
categories company
 
Company Level CATEGORIES & ITEMS
 
categories store
 
Store Level CATEGORIES & ITEMS
 

Creating an Item at the Company Level for Specific Stores

 
By default, when creating an item at the company level, the system assigns the item to all stores. To assign an item to a specific store, it is necessary to identify the stores at which the item is available. You can also edit an item to modify the stores for which it is available. Refer to Creating Items, Modifier Groups, and Modifier Items

On the item screen, the system identifies the stores to which you assigned the item. If the item is available to all stores, All Stores appears next to Assign Stores.

 

Creating an Item at the Store Level

 
At the store level, you can create an item for use in your store; however, you cannot assign the item to other stores or assign modifier groups to the item. To assign modifier groups to the item, switch to the company level, select the item, and add the modifier groups to it. 

To assign the item to other stores, switch to the company level, and assign the item to the stores where you want to make it available. Refer to the section ‘Creating an Item at the Company Level for Specific Stores,’ for more information.

 

Filtering the Item Availability View

 
At the store level, you can filter which items to view on the CATEGORIES AND ITEMS screen. You can elect to view ‘All Items,’ which may include items not available at your store, or ‘Items Assigned to My Store.’ By default, the store level displays ‘Items Assigned to My Store.’
 
items filter
 

To filter the items view, select the CATEGORIES & ITEMS screen, and select All Items or Items Assigned to My Store from the ‘Filter by’ drop-down list.
 

Using MODIFIERS

 
At the company level, you can add modifier groups and modifier items; however, at the store level, you can only edit the pricing and availability for individual modifier items.
 
mod company
 
Company Level MODIFIER GROUPS
 
mod store
 
Store Level MODIFIER GROUPS
 

Using DEPARTMENTS

 
Use the Departments menu to organize your categories to enable you to view report data by specified departments. You create departments at the company level and they apply across all stores. The DEPARTMENTS menu is read-only at the store level.
 
User-added image
 
Company Level DEPARTMENTS
 
User-added image
 
Store Level DEPARTMENTS
 

Using TAGS

Tags are a way to group items for promotions, You can tag departments, categories, individual items, and items with variations. You can only create tags at the company They are read-only at the store level.
 

User-added image

Company Level TAGS

User-added image

Store Level TAGS

 

Using DISCOUNTS

 
Use the Discounts menu to create a means by which you can provide discounts to your customers. The system allows both item level and ticket level discounts. You can also promote your discounts in email marketing messages to your customers.

You create discounts at the company level and they apply across all stores. The DISCOUNTS menu is read-only at the store level.


 
discounts company
 
Company Level DISCOUNTS
 
discount store
 
Store Level DISCOUNTS
 

Using PROMOTIONS

Promotions are an advanced form of discounts, for things such as BOGO, combos, coupons, and other types of discounts. You can create promotions at both the company and store level. When logged in at the store level, you cannot edit promotions created at the company level nor can you view promotions created at other stores.
 
User-added image
Company Level PROMOTIONS
 

Using EVENTS

 
Use the Events menu to establish special pricing for use during specific times of the day, such as during Happy Hour, or on a specific day of the week, such as every Sunday. First, define when each event is to occur, and then access each of the items subject to the special pricing and designate which events apply to the items and at what price you wish to sell the item during the event time frame.

At the company level, you create events, and then add the event and event price for each item you desire. At the store level, creating events, adding an item to or from an event, and editing event pricing is read-only.


 
events company
 
Company Level Event Schedules
 
events store
 
Store Level Event Schedules
 

Using PRICE LISTS


Price Lists are a convenient way to manage all of your prices in one place without having to access each record. You can create price lists at the company level and assign them to stores. At the store level, you can create and edit price lists created at the store level.
 
User-added image
 
Company Level PRICE LISTS
 
User-added image
 
Store Level PRICE LISTS
 
Customer Support Article

Using MENU with Multiple Stores

  • September 2, 2015
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  • 0

Summary

For NCR Silver Pro Restaurant, learn the features available at the company and store level on the MENU page for restaurants with multiple stores.

Description

When you set up your menu, you define the items for sale in your restaurant and the manner in which they appear in the POS app. Categories allow you to organize your items for quick navigation in the POS. You can add modifiers for your menu items and create discounts and special pricing events. Some features are only available at the company level.

At the company level:

 

User-added image

At the store level:
 
User-added image
 

Using CATEGORIES AND ITEMS

 
At the company level, you can add categories and items, import items, download an item list, and sort the order. At the store level, you can only add items for your store. You cannot add categories at the store level.
 
categories company
 
Company Level CATEGORIES & ITEMS
 
categories store
 
Store Level CATEGORIES & ITEMS
 

Creating an Item at the Company Level for Specific Stores

 
By default, when creating an item at the company level, the system assigns the item to all stores. To assign an item to a specific store, it is necessary to identify the stores at which the item is available. You can also edit an item to modify the stores for which it is available. Refer to Creating Items, Modifier Groups, and Modifier Items

On the item screen, the system identifies the stores to which you assigned the item. If the item is available to all stores, All Stores appears next to Assign Stores.

 

Creating an Item at the Store Level

 
At the store level, you can create an item for use in your store; however, you cannot assign the item to other stores or assign modifier groups to the item. To assign modifier groups to the item, switch to the company level, select the item, and add the modifier groups to it. 

To assign the item to other stores, switch to the company level, and assign the item to the stores where you want to make it available. Refer to the section ‘Creating an Item at the Company Level for Specific Stores,’ for more information.

 

Filtering the Item Availability View

 
At the store level, you can filter which items to view on the CATEGORIES AND ITEMS screen. You can elect to view ‘All Items,’ which may include items not available at your store, or ‘Items Assigned to My Store.’ By default, the store level displays ‘Items Assigned to My Store.’
 
items filter
 

To filter the items view, select the CATEGORIES & ITEMS screen, and select All Items or Items Assigned to My Store from the ‘Filter by’ drop-down list.
 

Using MODIFIERS

 
At the company level, you can add modifier groups and modifier items; however, at the store level, you can only edit the pricing and availability for individual modifier items.
 
mod company
 
Company Level MODIFIER GROUPS
 
mod store
 
Store Level MODIFIER GROUPS
 

Using DEPARTMENTS

 
Use the Departments menu to organize your categories to enable you to view report data by specified departments. You create departments at the company level and they apply across all stores. The DEPARTMENTS menu is read-only at the store level.
 
User-added image
 
Company Level DEPARTMENTS
 
User-added image
 
Store Level DEPARTMENTS
 

Using TAGS

Tags are a way to group items for promotions, You can tag departments, categories, individual items, and items with variations. You can only create tags at the company They are read-only at the store level.
 

User-added image

Company Level TAGS

User-added image

Store Level TAGS

 

Using DISCOUNTS

 
Use the Discounts menu to create a means by which you can provide discounts to your customers. The system allows both item level and ticket level discounts. You can also promote your discounts in email marketing messages to your customers.

You create discounts at the company level and they apply across all stores. The DISCOUNTS menu is read-only at the store level.


 
discounts company
 
Company Level DISCOUNTS
 
discount store
 
Store Level DISCOUNTS
 

Using PROMOTIONS

Promotions are an advanced form of discounts, for things such as BOGO, combos, coupons, and other types of discounts. You can create promotions at both the company and store level. When logged in at the store level, you cannot edit promotions created at the company level nor can you view promotions created at other stores.
 
User-added image
Company Level PROMOTIONS
 

Using EVENTS

 
Use the Events menu to establish special pricing for use during specific times of the day, such as during Happy Hour, or on a specific day of the week, such as every Sunday. First, define when each event is to occur, and then access each of the items subject to the special pricing and designate which events apply to the items and at what price you wish to sell the item during the event time frame.

At the company level, you create events, and then add the event and event price for each item you desire. At the store level, creating events, adding an item to or from an event, and editing event pricing is read-only.


 
events company
 
Company Level Event Schedules
 
events store
 
Store Level Event Schedules
 

Using PRICE LISTS


Price Lists are a convenient way to manage all of your prices in one place without having to access each record. You can create price lists at the company level and assign them to stores. At the store level, you can create and edit price lists created at the store level.
 
User-added image
 
Company Level PRICE LISTS
 
User-added image
 
Store Level PRICE LISTS
 

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