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“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


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Shifts Report

The Shifts report provides a summary view of shifts opened at the POS, as well as the ability to view a Shift Summary report for any shift and a Cash Reconciliation Detail report for each closed shift.  To run this report:
  1. Select RESULTS > REPORTS > Shifts.

  2. Select your date range.

  3. Select the Filter by dropdown to select how you would like to filter the report:  by All devices (default) or a specific device

  4. Click Refresh.

The Shift Summary report displays the same information as the Store Summary report, but only for the time period contained within that shift.  This report shows you:

  • The shift number

  • The date and time the shift was opened.  You can click this link to view the Shift Summary report for the shift.

Note:  For shifts closed before the 3.2 upgrade, the Shift Summary report is not available.

  • The date and time the shift was closed (only applies to closed shifts)

  • The name of the device the shift is on.

Note:  For shifts closed before the 3.2 upgrade, the device column will display the name of the device the store level shift close was performed on.

  • Any over/short amount based on the drawer count (only applies to closed shifts)

  • The cash, check and total deposit associated with the shift (only applies to closed shifts)

  • Tips after the shift close will be shown if any tips were adjusted after the shift closed

User-added image

You can click the View Detail link to view the Cash Reconciliation Detail report.  To view a printable version of this report, press the Export button in the right-hand corner.

User-added image



Keywords: shifts report, reports, back office reports 

Customer Support Article

Shifts Report

  • July 2, 2019
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Summary

This article shows you how to view the shifts report in the Back Office.

Description

Shifts Report

The Shifts report provides a summary view of shifts opened at the POS, as well as the ability to view a Shift Summary report for any shift and a Cash Reconciliation Detail report for each closed shift.  To run this report:
  1. Select RESULTS > REPORTS > Shifts.

  2. Select your date range.

  3. Select the Filter by dropdown to select how you would like to filter the report:  by All devices (default) or a specific device

  4. Click Refresh.

The Shift Summary report displays the same information as the Store Summary report, but only for the time period contained within that shift.  This report shows you:

  • The shift number

  • The date and time the shift was opened.  You can click this link to view the Shift Summary report for the shift.

Note:  For shifts closed before the 3.2 upgrade, the Shift Summary report is not available.

  • The date and time the shift was closed (only applies to closed shifts)

  • The name of the device the shift is on.

Note:  For shifts closed before the 3.2 upgrade, the device column will display the name of the device the store level shift close was performed on.

  • Any over/short amount based on the drawer count (only applies to closed shifts)

  • The cash, check and total deposit associated with the shift (only applies to closed shifts)

  • Tips after the shift close will be shown if any tips were adjusted after the shift closed

User-added image

You can click the View Detail link to view the Cash Reconciliation Detail report.  To view a printable version of this report, press the Export button in the right-hand corner.

User-added image



Keywords: shifts report, reports, back office reports 

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