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Managing Your Account

You can manage your account through the Back Office.  Click on your user name in the top-right corner of the screen to view your options.  Based on your privileges, you may not see all the options shown below.

User-added image

User-added image

When the credit card you are using to pay for your subscription is about to expire, we will notify you to update the information.  If the credit card expires, when you log in to the Back office, you will be required to update your payment information before being allowed full access to the Back Office.   If you are paying by ACH, and there is an issue with your bank account, you will also be required to update your payment information before being allowed full access to the Back Office.

Click the links below to learn more about managing your account:

You can also click the Purchase Terms and Conditions link to review that information as needed.

Customer Support Article

Managing Your Account

  • October 30, 2013
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Summary

Managing Your Account

Description

Managing Your Account

You can manage your account through the Back Office.  Click on your user name in the top-right corner of the screen to view your options.  Based on your privileges, you may not see all the options shown below.

User-added image

User-added image

When the credit card you are using to pay for your subscription is about to expire, we will notify you to update the information.  If the credit card expires, when you log in to the Back office, you will be required to update your payment information before being allowed full access to the Back Office.   If you are paying by ACH, and there is an issue with your bank account, you will also be required to update your payment information before being allowed full access to the Back Office.

Click the links below to learn more about managing your account:

You can also click the Purchase Terms and Conditions link to review that information as needed.

Article Currency

USD