Back Office users can set up the following types of discounts:
Amount -- Set up with a defined dollar amount
Percent -- Set up with a defined reduction percentage
Prompted Amount -- Prompts the POS user to enter a dollar amount
Prompted Percent -- Prompts the POS user to enter a reduction percentage
Each discount applies a default discount amount or percentage to an item or to an entire sale.
You can modify the default discount if the discount is configured to allow it.
Each discount can also have a minimum qualifying amount, which determines the minimum price for an item to be eligible for an item-level discount or the minimum sale amount for a ticket to be eligible for a ticket-level discount. If an item or ticket does not qualify for the discount, the POS app will alert you during Checkout..
Ticket-level and item-level discounts "stack", allowing both types of discounts to apply to an item. For example, if you apply a $5 discount to a $100 item and apply a 10% discount to the sale, the total discount for the item will be $14.50 ((100-5) x 10%).
Item-level discounts are always applied first, followed by ticket-level discounts.
On a receipt for a sale that includes discounts, each item-level discount appears directly below the corresponding item, while the applicable ticket-level discount appears above the Subtotal amount.
Discounts can be applied to sale items but not to return items.