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Alerts

We will send you alerts when unusual sales activity or other important information needs to be brought to your attention.  You can view your alerts for the previous seven days.  The alerts are shown on your MY STORE > ACTIVITY SUMMARY page in the upper-right corner.

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Some of the alerts are:

  • A Discount Higher Than Usual alert is generated if the percentage of  discount dollars to net sales for the day being closed is more than 10% higher than the average of the last 4 weeks.  This alert also contains a link to the Discounts Report in the Back Office.

  • A Price Overrides Higher Than Usual alert is generated if the count of price overrides for the day being closed is more than 10% higher than the average count of the last 4 weeks.  This alert also contains a link to the Price Overrides Report in the Back Office.

  • A High Sales on "Day of the week" alert is generated if the net sales for the day being closed are more than 20% higher than the average “same day” net sales for the previous 6 weeks. This alert compares a day’s business against the same day of the week in previous weeks, such as Monday to Monday, Tuesday to Tuesday, etc.

By clicking More... underneath any alert, you are able to see the details which caused the alert to be generated.  You are also able to change the percentage that prompts the alert and turn the alert off/on.  You can also change the threshold of when the alert should be triggered, allowing you to customize when the alert conditions have been met.

  • The graphs on the right compare the alert trigger data to previous week’s data to explain why the alert activated.

  • Below the graphs, the top 5 transactions specific to that alert from the day the alert triggered are displayed.

Click hide to exit the alert.

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Customer Support Article

Alerts

  • October 30, 2013
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Summary

Alerts

Description

Alerts

We will send you alerts when unusual sales activity or other important information needs to be brought to your attention.  You can view your alerts for the previous seven days.  The alerts are shown on your MY STORE > ACTIVITY SUMMARY page in the upper-right corner.

User-added image

Some of the alerts are:

  • A Discount Higher Than Usual alert is generated if the percentage of  discount dollars to net sales for the day being closed is more than 10% higher than the average of the last 4 weeks.  This alert also contains a link to the Discounts Report in the Back Office.

  • A Price Overrides Higher Than Usual alert is generated if the count of price overrides for the day being closed is more than 10% higher than the average count of the last 4 weeks.  This alert also contains a link to the Price Overrides Report in the Back Office.

  • A High Sales on "Day of the week" alert is generated if the net sales for the day being closed are more than 20% higher than the average “same day” net sales for the previous 6 weeks. This alert compares a day’s business against the same day of the week in previous weeks, such as Monday to Monday, Tuesday to Tuesday, etc.

By clicking More... underneath any alert, you are able to see the details which caused the alert to be generated.  You are also able to change the percentage that prompts the alert and turn the alert off/on.  You can also change the threshold of when the alert should be triggered, allowing you to customize when the alert conditions have been met.

  • The graphs on the right compare the alert trigger data to previous week’s data to explain why the alert activated.

  • Below the graphs, the top 5 transactions specific to that alert from the day the alert triggered are displayed.

Click hide to exit the alert.

User-added image

Article Currency

USD