Getting Started | NCR Silver NCR Silver
Questions?
Contact us at one of our country-specific support lines.
US: 877-270-3475
 UK: 0808-178-5520
AU: 1800-940-975
NZ: 0800-453-736
or
Log in to Silver Back Office to chat with a representative

Visit NCR.com/Silver


“To know I can check and see how the store is doing even without being there is very helpful.”
Reveille Joe Coffee, Coffee Shop


Search:

Browse by categories

Using Training Mode

Before you begin processing actual transactions, you can use the POS app in Training mode, which provides a safe environment for you to explore the POS app's capabilities. Training mode allows you to learn about the POS app using your store's items and customer records, as if it were a normal business day, without affecting your "live" data. This feature is only available on iPad POS devices.

To enter Training mode:

  1. Open the slide out menu.   
  2. Scroll down to the Training mode area at the bottom of the screen, and tap Enter training mode.

 
While you are using the POS app in training mode, the TRAINING mode indicator appears at the top of the POS and in the background of a ticket.

 

User-added image

Training mode allows you to learn about all of the POS app's features, with the following limitations:
 
  • All sales you enter are discarded immediately upon completion
  • Items and customers you add will be discarded when you quit training mode
  • Printed receipts will indicate that they were created in training mode
  • Receipts cannot be sent via email
  • All credit card authorizations are simulated, and you cannot adjust tips
  • You cannot manually enter a credit card
  • You cannot add items and/or categories

To exit training mode, open the slide out menu and scroll down, and tap Exit Training Mode.

Important: Do not complete a pay in or pay out transaction or close a shift while you are using Training mode. Performing any of these activities in Training mode will create real transactions in your "live" store data.

Keywords: training mode, iOs training mode, exit training mode, enter training mode

Customer Support Article

How to Use Training Mode

  • June 20, 2017
  • ·
  • Like
  • 2

Summary

How to enter and use training mode on your Silver POS. Available on iOS and Android as of version 4.3/

Description

Using Training Mode

Before you begin processing actual transactions, you can use the POS app in Training mode, which provides a safe environment for you to explore the POS app's capabilities. Training mode allows you to learn about the POS app using your store's items and customer records, as if it were a normal business day, without affecting your "live" data. This feature is only available on iPad POS devices.

To enter Training mode:

  1. Open the slide out menu.   
  2. Scroll down to the Training mode area at the bottom of the screen, and tap Enter training mode.

 
While you are using the POS app in training mode, the TRAINING mode indicator appears at the top of the POS and in the background of a ticket.

 

User-added image

Training mode allows you to learn about all of the POS app's features, with the following limitations:
 
  • All sales you enter are discarded immediately upon completion
  • Items and customers you add will be discarded when you quit training mode
  • Printed receipts will indicate that they were created in training mode
  • Receipts cannot be sent via email
  • All credit card authorizations are simulated, and you cannot adjust tips
  • You cannot manually enter a credit card
  • You cannot add items and/or categories

To exit training mode, open the slide out menu and scroll down, and tap Exit Training Mode.

Important: Do not complete a pay in or pay out transaction or close a shift while you are using Training mode. Performing any of these activities in Training mode will create real transactions in your "live" store data.

Keywords: training mode, iOs training mode, exit training mode, enter training mode

Article Currency

USD