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Viewing Your Bills in the Back Office & Updating your Payment Method

User-added image

Multi-store customers will need to be in Store View to view this information.

 

To view your bills and/or to update your payment method:

  1. Click on your user name near the top-right corner of the screen.   Depending on your privileges, you may not see all of the items shown below.

User-added image

  1. Click My Account.  The system will display the My Account Overview screen.

  2. Click the My Bills link on the left side of the screen.  The system will display the My Bills screen.

User-added image

 

  1. To view a specific bill, click on a date in the Bill History section near the bottom of the screen.

  2. To update your payment method, click Update Payment Method.

  • Payment Method =  Credit Card

User-added image

  • Payment Method = ACH

User-added image

  1. Make the necessary updates for your payment method.

  2. Use the scroll bar to read the Billing Terms and Conditions.

  3. Click the I accept checkbox at the bottom of the screen.

  4. Click Save.

    keywords: bills, bills in back office, back office settings, payment methods, update payment methods

Customer Support Article

How to View Bills & Update your Payment Method

  • January 7, 2015
  • ·
  • Like
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Summary

This article tells you how to View Your Bills in the Back Office and update your Payment Method.

Description

Viewing Your Bills in the Back Office & Updating your Payment Method

User-added image

Multi-store customers will need to be in Store View to view this information.

 

To view your bills and/or to update your payment method:

  1. Click on your user name near the top-right corner of the screen.   Depending on your privileges, you may not see all of the items shown below.

User-added image

  1. Click My Account.  The system will display the My Account Overview screen.

  2. Click the My Bills link on the left side of the screen.  The system will display the My Bills screen.

User-added image

 

  1. To view a specific bill, click on a date in the Bill History section near the bottom of the screen.

  2. To update your payment method, click Update Payment Method.

  • Payment Method =  Credit Card

User-added image

  • Payment Method = ACH

User-added image

  1. Make the necessary updates for your payment method.

  2. Use the scroll bar to read the Billing Terms and Conditions.

  3. Click the I accept checkbox at the bottom of the screen.

  4. Click Save.

    keywords: bills, bills in back office, back office settings, payment methods, update payment methods

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USD