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Custom Tenders provide a way for merchants to create generic payment types, but allow more detailed payment reporting.

Example:  Silver Snack Shop uses Groupon to create special offers for their customers to redeem. They can use custom tenders to close out tickets with the Groupon report them separately from other payment methods. Businesses using third party delivery services like UberEats also benefit from custom tenders.
To create a custom tender:
  1. Log into the Silver Back office.

  2. Click settings in the top right of the screen, then click custom tenders.

    User-added image

  3. Click Add a Custom Tender and fill out the following information:

    User-added image

    • Tender Code: This is the short name or identifier for the tender.

    • Tender Name: The full name of the tender type.

    • Active: Flag if the tender should be available on the POS.

    • (Optional) External ID: This can be a number used in external systems to identify the tender type. External IDs are often used by third party integrations to NCR Silver.

  4. Once entered, click Save Changes.

  5. Your custom tenders will appear on the custom tender page. If you need to edit a tender, click the name to open the edit window. You can also click Delete Tender to remove it from the list.

When active, custom tenders appear as a payment button on the POS (See Groupon example below). They also appear under the payment types in reports.
 
User-added image
 
Customer Support Article

How to Make Custom Tender Types in NCR Silver

  • March 26, 2018
  • ·
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Description

Custom Tenders provide a way for merchants to create generic payment types, but allow more detailed payment reporting.

Example:  Silver Snack Shop uses Groupon to create special offers for their customers to redeem. They can use custom tenders to close out tickets with the Groupon report them separately from other payment methods. Businesses using third party delivery services like UberEats also benefit from custom tenders.
To create a custom tender:

  1. Log into the Silver Back office.

  2. Click settings in the top right of the screen, then click custom tenders.

    User-added image

  3. Click Add a Custom Tender and fill out the following information:

    User-added image

    • Tender Code: This is the short name or identifier for the tender.

    • Tender Name: The full name of the tender type.

    • Active: Flag if the tender should be available on the POS.

    • (Optional) External ID: This can be a number used in external systems to identify the tender type. External IDs are often used by third party integrations to NCR Silver.

  4. Once entered, click Save Changes.

  5. Your custom tenders will appear on the custom tender page. If you need to edit a tender, click the name to open the edit window. You can also click Delete Tender to remove it from the list.

When active, custom tenders appear as a payment button on the POS (See Groupon example below). They also appear under the payment types in reports.
 
User-added image
 

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