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Understanding the Online Ordering Flow

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TitleUnderstanding the Online Ordering Flow
URL NameUnderstanding-the-Online-Ordering-Flow
SummaryFor NCR Silver Pro Restaurant, review the order flow of an online order.
Article Record TypeHelp
Publication StatusPublished
Validation StatusNot Validated
Last Modified ByEmmanuel Raji
Description
When you use online ordering with NCR Silver Pro Restaurant Edition you are able to reach more customers and better serve your current customers. NCR Silver Pro Restaurant provides an application programming interface (API), which a third-party online ordering system uses to submit orders to your Silver host. Silver Back Office manages the online orders by sending them to the takeout and delivery queue of the Point-of-Sale (POS) app. When the online order arrives at the POS app, the system prints a kitchen chit with the order details. You finalize your online orders from the takeout and delivery queue as you would a normal takeout and delivery order.

The following provides a general overview of the flow of an online order:
 
olo flow

 
 
 
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