NCR Silver
Questions?
Contact us at support line.
US: 877-270-3475
or
Log in to back office to chat with a representative

Visit NCR.com/Silver



Searching for an Open Phone/Drive Thru

Printable View
« Go Back

Information

 
TitleSearching for an Open Phone/Drive Thru
URL NameSearching-for-an-Open-Takeout-or-Delivery-Order
SummaryFor NCR Silver Pro Restaurant, learn how to search for an open Phone/Drive Thru order, such as takeout or delivery.
Article Record TypeHelp
Publication StatusPublished
Validation StatusNot Validated
Last Modified BySohel Rana
Description
Search for a customer order when you need to close the order, to apply a payment to an order, or when a customer wants to modify an open order. You can also tap Phone/Drive Thru f open orders for the selected order mode.

  1. At the Phone/Drive Thru and tap one of the order type tabs at the top of the screen

    User-added image

  2. Tap the search field.

  3. Enter a customer name or phone number. The matching results appear.

  4. Tap the desired customer in the search results field. The order entry screen appears.

See also:
About Takeout and Delivery
Entering a Takeout or Delivery Order
Modifying the Order Target Time for a Takeout or Delivery Order
 
 
Press Room Privacy Policy Legal Notice FAQs ©2013 NCR Corporation. All Rights Reserved.