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How to Clear a Ticket

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Information

Title	How to Clear a Ticket

URL Name	Clearing-a-Ticket

Summary	How to completely clear a ticket (sale) on your Silver POS.

Article Record Type	Help

Publication Status	Published

Validation Status	Not Validated

Last Modified By	Sohil Shyamsundar

Description

Clearing a Ticket

In some cases, an employee may be required to clear a sale to start a new ticket. Employees must have Void Ticket user role permissions on the POS to clear a ticket. Follow these steps to clear the current ticket/sale:

Do one of the following:
- iPad Users: Tap Clear ticket at the bottom of the Ticket screen.
- iPhone/iPod Touch Users: Tap the button near the bottom-left corner of the Ticket screen and then tap Void ticket.

Tap Yes to confirm clearing the ticket.

User-added image

keywords: clear a ticket