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What is LevelUp?

LevelUp is a mobile payment solution for consumer business transactions. It associates the users' smartphones with their debit and/or credit card and assigns each a unique QR code. To conduct a transaction, the user simply scans the QR code during checkout.

What do I need to start using LevelUp?

  • An existing LevelUp account. If you do not have an account, you can sign up here.
  • A 2D Barcode scanner (provided by LevelUp)

How do I configure LevelUp in the Back office?

Once you have your LevelUp account credentials, you need to connect the LevelUp merchant account in the Back Office:
  • Log in to your back office and select My Account. If you are a multi-store account you must be in Company View to access My Account.
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  • Click on Setup LevelUp to begin the integration process.
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  • A pop-up screen will prompt you for a user name and password. Enter your LevelUp account credentials here.
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  • Once the system verifies the information, the back office screen will show LevelUp as Connected.
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  • If you are a multi-store site, select a Store to continue. If you are a single store site, skip this step.
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  • Click on the Settings gear on the top right corner of Back office and select Payment Methods. 
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  • Click on Connect Store to LevelUp location.
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  • Select a Store option from the list. 
You are now ready to accept LevelUp on your POS! (Repeat the steps above for each store you would like to accept LevelUp).
 

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